Better coffee service is better business.
Be it at breakfast, in coffee breaks, or in weddings and events, the Grand Geneva Resort & Spa, Geneva, Wisconsin serves a lot of coffee. Groups range from five up to 1,200 people, but the taste for good coffee is always there. To meet the demand, Assistant Director of F&B John Supar and the team have been using coffee service equipment from Service Ideas, including the Flame Free Thermo-Urn and drip trays, for three and a half years.
“We went with Service ideas for four reasons: the freshness of the coffee, savings on labor and Sterno, better overall presentation, and it’s a safer product to use,” Supar says.
The Flame Free Thermo-Urn is a Service Ideas exclusive product, engineered to achieve true vacuum insulation that provides six-plus hours of heat retention with no external heat source. This economical design significantly reduces labor and supply costs and has the potential to save hundreds of dollars a year—resulting in a potential return on investment within months. Without the need for direct heat, the urn makes coffee taste fresh until the last cup is poured.
For more information visit www.serviceideas.com.