The Little Things: How Are You Hooking Guests?
What's your welcoming appetite-whetter? A small taste of local flavor can send the message that your hotel knows F&B and may inspire more guests to stay on-property to eat. Of course, at a resort, they will dine on-property anyway, but AAA Five Diamond Grand Velas Los Cabos still uses a simple treat as a springboard to more F&B sales and interest. Why not take inspiration from an easily executable, small indulgence, even if you're not an all-inclusive resort? Be it a housemade cookie from your property's pastry chef or a chess square from your signature restaurant, it could be a big hook.
Guests looking for an afternoon pick-me-up can enjoy churros delivered fresh daily to suites at Grand Velas Los Cabos. The churros, dipped in cinnamon sugar, are delivered with chocolate dipping sauce. Through their personal concierge, guests can customize the time for their churro delivery and add a beverage accompaniment like a cappuccino, hot cocoa, or even a Margarita. Otherwise, guests can opt to enjoy their churros with items from the premium mini-bar insuite, complete with red and white wine from Baja’s Valle de Guadalupe, artisanal mezcal, Nespresso, and Tea Forté's gourmet whole leaf teas.
What's your sweet deal-maker?