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On-Demand Hotel Coffee » Instant Gratification

Nestle Nescafé On-Demand Hotel Coffee Chaparral Suites in Scottsdale, Arizona, has been using the Nescafé LiquiFresh On-Demand Coffee System for a few years in its restaurant, banquet space, and complimentary breakfast offerings.

“The coffee requires no freezer space and offers a long shelf life,” says Wayne Hudson, director of purchasing for the 311-suite hotel. And because it is served instantly on demand, guests can enjoy a hot, fresh cup whenever they want it with no wait and no waste. Hudson says this is especially useful in the restaurant, which is open daily from 11 a.m. to 1 a.m. The machines can be set to dispense any number of cups, which he adds is valuable during complimentary breakfast service, where the headcount can be as high as 300.

“The systems eliminate waste because they only make as many cups as you need,” he says. “We used to have large coffee urns with ground coffee, and even if we only brewed enough for a half an urn, we still had coffee left over.”

Chaparral’s staff appreciates the ease of use of the LiquiFresh systems, which walk users through the maintenance steps to ensure the machines are always clean. And the stainless steel cabinets offer an attractive look and feel throughout the hotel’s dining facilities. —MP



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