“How many linen companies take the time to visit, train, and listen to the hardworking team in a hotel’s laundry department?” muses Todd Hickey, director of event management at the JW Marriott Orlando, Grande Lakes, Florida. “How many ensure their products are being cleaned and pressed correctly to maximize a hotel’s investment?” Milliken & Company does this and more, says Hickey.
“What I love about Milliken is that they provide great overall support,” he says. “Not only are the sales and support teams helpful, but the distributors they use to cut, sew, and deliver the products are best in class.”
Hickey is especially abuzz with praise because of Milliken’s Damask HD Satin Band napkin prototypes they sent for use in the hotel’s restaurants and banquet functions. After using, washing, and drying the napkins several times, Hickey was impressed with the fabric’s resistance to shrinkage and fading, as well as its stain release properties.
“The cost of the napkins is a bit more than some other products on the market, but it’s well worth it when we consider the quality we’re getting,” adds Hickey. “It’s nice to know that the shape and color of each napkin will be uniform on each of our tables. A product with that kind of dependability is worth every penny.” –ABA
Founded in 1865, Milliken & Company is a U.S.-based textile company that provides color-fast, durable, stain-resistant table linens in a wide variety of styles and colors to the hospitality industry. Milliken has table linen fabrics to meet the napery needs of hoteliers and event professionals worldwide.
“How many linen companies take the time to visit, train, and listen to the hardworking team in a hotel’s laundry department?” muses Todd Hickey, director of event management at the JW Marriott Orlando, Grande Lakes, Florida. “How many ensure their products are being cleaned and pressed correctly to maximize a hotel’s investment?” 
