Catering & Event Management Software » On Top of it All
With many details to track and things that can fall though the cracks, it’s a cumbersome task to manage event or restaurant seating.
Stephanie Lockwood, director of sales at the Cincinnatian Hotel, uses ReServe Interactive software to ensure that hotel operations stay organized.
“We use the Event Management and Dining Reservations software in our hotel. The event management software is used in all aspects of our event planning, from banquets to room booking, and we use the dining reservations software in our restaurant and bar areas,” says Lockwood.
“Both the event management and dining reservation software helps us track customers’ needs, special requests, scheduling, and planning. We can use it to immediately bring up a customer’s history, to determine group size, and much more.”
Best of all, according to Lockwood, “It is very reliable and absolutely easy to use for banquet planning and other applications. The software guides you through each step, which really helps with training. Account managers can become very effective almost immediately if they use the software efficiently.”
Support is available from ReServe to help with any problems. “Whenever we have any problems, which usually turn out to be user error, the support staff is always very helpful and friendly as they walk us through the issues,” Lockwood explains.
“The software is foolproof when used properly,” praises Lockwood.—AV
ReServe Interactive offers software for hotel event planning, banquet and catering, and restaurant management needs. Their comprehensive, fully-integrated suite of technology products includes hotel Dining Reservations Software, Table Management Software, Catering Software, and Event Management Software solutions.
With many details to track and things that can fall though the cracks, it’s a cumbersome task to manage event or restaurant seating.
Stephanie Lockwood, director of sales at the Cincinnatian Hotel, uses ReServe Interactive software to ensure that hotel operations stay organized.
