September/October 2013: Table of Contents

2013 September October coverLetters

From the Publisher: Technological Trends

From the Board: Leaders with Character

People & Productivity

The Art of Storytelling. The Eight Keys to Dining Sales Success, Part 7.

Manager Shelf Life. Too Soon? When do you know it’s time to fire a new manager?


Jupiter Rising. Portland restaurants and locals gravitate toward Jupiter for annual culinary event.

Banquets & Catering

Family-Style, with Style. Brasada Ranch is putting the style into family-style menus.

Fire-Breathing Breaks. Breaks: Grand Hotel Marriott Resort, Golf Club & Spa.

Cuisine & Menus

History Repeating. Epicure Empire: Tropicana Atlantic City recreates historic menus for important client.

Focus on Breakfast

Hustle and Flow. Complimentary breakfast at TownePlace Suites puts things in the right places.

Heating Up. Fairfield Inn & Suites comes in hot with new, studied breakfast program.

Outlets: Makeovers

COVER STORY: What’s Inside Counts. The Breakers Palm Beach infuses sex appeal into formerly stodgy space with redesign, new menus, and more.

The Hotel Kitchen

Local Shift. Despite the extended stroll from the kitchen to the dining area, Westin Grand Central New York is making THE LCL work—in a big, profitable way.

In the Garden. Food Safety: Precautions for onsite gardens.

Giving Back

Hiring Heroes. Line of Duty: Davidson puts military vets into F&B careers.


Supplier Notes. Noteworthy announcements from the hotel vendor community.

Key to the Pantry. Noteworthy announcements from the hotel vendor community.

Reader Picks: Words to the Wise

Lightweight, Convertible Banquet Tables » The Art of the Reveal
Featuring MityLite

Durable Banquet Tables » The Long Run
Featuring Maywood Furniture

Combi Ovens and Blast Chillers » Fire and Ice
Featuring Alto-Shaam

Lightweight Banquet Chairs » In the Driver’s Seat
MTS Seating

Flatware, Dinnerware, and China » One-Stop Style
Featuring Rosenthal USA

Specialty Dessert Mixes and Equipment » Mixing and Matching
Featuring PreGel America

Table Toppers and Form-Fitting Covers » Stretching Possibilities
Featuring Sculptware

Banquet Tables and Mobile Bars » Black White and Blu
Featuring IHS Global Alliance

Porcelain Bakeware and Serveware » Slate Your Case
Featuring Revol

Custom Induction Cooking Systems » Induction Into the Club
Featuring Spring USA