May/June 2016: Table of Contents

May/June 2016 CoverLetters

From the Editor: Push, Perfect, and Prosper
From the Board: The importance of revisiting foodservice fundamentals.

People & Productivity

On The Move: People and Promotions.



Token it to the Streets. A simple token from Delta Orlando Lake Buena Vista is a golden ticket to more grab ‘n’ go sales. By Tad Wilkes



Catering & Events

Santa Maria Magic. A hands-on Santa Maria barbecue package is Alisal Guest Ranch & Resort’s unique hook. By Ashley Allen



Extra Helping. Alisal Guest Ranch & Resort, Grilled Artichoke, from the kitchen of Pascal Godé, Executive Chef, using the recipe of Frank Ostini, owner, Hitching Post II restaurant, Buellton, California.


The Pastry Profit PushQ&A: Adding a dedicated pastry chef makes a big, sweet difference in events business at the Hilton Chicago/Oak Brook HillsBy Denny Lewis


2016may-jun-quirk-hotel-liquor-infusion-breaks2Jarring Inspiration. Breaks: Quirk Hotel, Richmond, Virginia. By Tad Wilkes



Featured Content

Guests Love Housemade BBQ. Barbecue and smoking is hot right now. Chefs want to add these flavor dimensions, but often have limited space and don’t have a smokehouse or a pit master. Here’s a great solution.


Menus & Venues

Wine Tuned. Two years of tweaks refine Columbia Sussex’s wine program, which never stops improving and evolving. By Michael Costa



Focus on Breakfast

Rollin’ Oats. The simple addition of granola is Element’s crunchy platform for customization and versatility. By Tracy Morin



Bars and Lounges

COVER STORY: New Fashioned. Fairmont’s Classics. Perfected. cocktail program finds the right recipe for consistency across 26 countries. By Michael Costa



Featured Content

Profit on a Pedestal. The linenless look for banquet presentations is great—as long as your tables stay looking in top condition.



The Hotel Kitchen

Food Safety. Get Serious on Noroviruses. By Norm Faiola


‘Cue it Up your Way. Featuring Hormel Foods



Key to the Pantry.
Tools and ingredients to improve your operations.


Supplier Notes. Noteworthy announcements from the hotel vendor community.



Reader Picks: All the Help You Can Get

Brewing Over the Long Haul » Time-Tested Coffee Making
Featuring Wilbur Curtis

Banquet Betterment » Lucrative Linen
Featuring Snap Drape Brands

Sleek Presentation » Solving Serving Challenges
Featuring Rosseto

Kitchen Equipment » Quietly Reliable
Featuring Hatco Corporation

Fresh Vegetables » Big Flavor in a Small Bite
Featuring Fresh Origins

Versatile Ovens » Beyond Convection
Featuring Alto-Shaam

Event Furniture » Deep-Seated Success
Featuring MTS Seating