Strategies for Service Success, Part One

It takes knowledge, skill, awareness, and creativity to be a great server. Below are some insights to get you to the winner’s circle. Know your...
MGM Grand Detroit May June 2014

Breakfast on TAP

MGM Grand Detroit decided to give its breakfast service a little sense of action. While the hotel still offers breakfast through room service, the...

Mötley Menüs

  Hard Rock Hotel & Casino in Las Vegas has struck a hot, heavy chord with its F&B guests and resident rock stars by tying...

The Fuel of a Lifestyle

The value of well-conceived investment in the well-being of staff cannot be underestimated, and there’s more to it than wage increases. If the body...