Blending In

At the Meritage Resort and Spa in Napa, California, an essential element was missing from F&B operations: Guests expected their luxe hotel experience to...

Craft “Ex-beer-iences”

As if any more proof was needed that craft beer is a hot, on-trend marketing opportunity for hotels, properties in brew-centric cities Denver and...

Beverage Trends: In-Room DIY Cocktail Kits

The hotel industry is so dynamic, from small boutiques to mammoth convention hotels. The demographics and appurtenant F&B offerings are just as varied. It's...

Executing Events: Client-Side Candor

We recently asked Los Angeles-based event pro Nina Storm about what hotels can do to improve client satisfaction, and avoid planning faux pas. Here,...

Hip Hopping

The booming beer culture in San Diego, where craft breweries have doubled since 2011, according to a 2015 report by San Diego online magazine...

Strategies for Service Success, Part 3

I recently caught up with the husband and wife team of Amy James, director of events at the Bethesda North Marriott Hotel & Conference...

High-Volume Blender » Dream Machines

All professional kitchens should be outfitted with Vitamix's Vita-Prep line of mixers, which includes the Vita-Prep and the Vita-Prep 3. At least that's what...

Strategies for Service Success, Part One

It takes knowledge, skill, awareness, and creativity to be a great server. Below are some insights to get you to the winner’s circle. Know your...