Volunteering to service outside of one's ordinary station, regardless of managerial hierarchy is called "Snap".
Demand to be the best and demonstrate your willingness to change for the best and experience improvement in your F&B operations.
By comparing the number of covers for a given meal period against the potential maximum that could be served in that period, a restaurant manager can gauge the restaurant's efficiency.
Chiaroscuro... This technique also allows for dramatic effect and I would impart its use for creating your own unique restaurant theme.
25 covers on what should have been the busiest night this year. The mid-priced steakhouse around the corner did 350 covers. But those steak knives!
So Mr. and Mrs. Newmoney decide that since they have traveled extensively around the globe and stayed at only the most exclusive hotels, they...
Okay, this is not specifically about only F&B, but anyone who has experience with boutique hotels knows that the GM had better have their...