News, Announcements, People, Leadership

News, Announcements, People, Leadership

Benchmark Hotels Awards 2016 Bob Zappatelli Scholarship

Benchmark Hospitality has awarded this year's Bob Zappatelli Culinary Arts Scholarship to Brianna Miles, a student at the Waukesha County Technical College in Pewaukee,...

Hotel Phillips Adds Artisanal Coffee Bar

Many hotel guests (I'm raising my hand, too) wake up and take a stroll to find the nearest local coffee shop for a hearty,...

We’re Finalists in the FOLIO: Eddie & Ozzie Awards!

We’re thrilled to be finalists for the seventh year in a row in the FOLIO: Eddie & Ozzie Awards. Our January/February 2016 issue is...

Interview with Chef Philippe P. Reynaud

"Success comes with passion, research and persistence. Outstanding chefs have eyes for the “big picture” – they not only should have great business aptitude but also become great mentors and teachers in fostering new generations of chefs."

F&B Change is Tough But Often Critical

We receive news every day about hotel renovations in the works. Today I learned the Chicago Marriott Lincolnshire (Illinois) Resort plans to embark upon...

Labor Productivity Percentages: The Key To Your Success

Sounds like fun, huh? But I have to tell you that I am astounded by how many restaurant floor managers have no idea what the...

Meetings Spaces: Let the Sun Shine In

Hyatt Times Square New York has debuted its newly designed Salon Terrace. Open year-round and overlooking West 45th Street, unlike many meeting spaces, the...

Your Customer Doesn’t Care About You and How To Fix That

Life has a funny way of throwing us curve balls.  Things never seem to go as planned or as we hoped.  It’s understandable that...