Modern Fine Dining: Portrait Executive Chef Christopher McClean

Christopher McClean is truly a globetrotting chef. Born in Texas, he worked in California under Thomas Keller at the French Laundry and Bouchon, for...

Mind Your SOPs

Standard operating procedures (SOPs ) are rules for organizations to minimize risk, loss, and liability, while maximizing efficiencies in everyday operations. Imagine, for example, what...

Strategies for Service Success, Part Two

Whether you call it the bar chef crusade or the second golden age of the cocktail, the art and science of bartending is upon...

Strategies for Service Success, Part One

It takes knowledge, skill, awareness, and creativity to be a great server. Below are some insights to get you to the winner’s circle. Know your...

Giving Leads to Greatness

"Lead them to find their success and they will be invested in yours."

We Were Willing to Build a Business Back Then

I remember the local hardware store when I was a kid. It was owned by a wonderful man that would go out of his...

2014 CIA-Food Art Flavor Summit

The Summit is an amazing event sponsored through a partnership between Food Arts magazine and The Culinary Institute of America-Greystone. The Summit brings together...

Give Room Service a Fighting Chance

Despite the controversy over the value of room service, it’s still a key differentiator for full-service hotels. So, if you’re staying in the game,...