Hotel F&B Observer Blog

Hotel food and beverage professionals share experience, skills and commentary. These hotelier blogs reflect a variety of unique career perspectives and real-life workplace stories, observations and opinions.

Carol Burns

Carol Burns

Owner/Executive Director


CABThe executive director for the CAROLRICHELLE Event Management & Marketing Firm, she is deeply emerged in hospitality and operations. After 20 years, she is still very passionate about the hospitality industry and accustomed to wearing many hats, as she has worked in many food beverage capacities, for a number of brands such as Wyndham, Hyatt, and Marriott, along with restaurants such as Shula’s Steakhouse. She has years of experience in sales, marketing, hiring, IT design management, facilitating brand culture, training, assessments, and driving company and government practices/laws.