Food Quantity Versus Food Quality
About a month ago, I was able to get away on a cruise for a few days. I have been cruising before but, for some reason, this time I paid particular attention to the other passengers on the ship. Specifically, I paid particular attention to their eating habits.
For those of you who have not been on a cruise , the variety and volume of food is incredible. I personally enjoy the fact that I can try so many different things. On this trip I noticed that a number of my fellow passengers had an entirely different mindset when it came to this.
On the first day of the cruise, I enjoyed a buffet lunch. As I was in line, I noticed people in front of me piling food on their trays as though they were hibernating for the winter: two pounds of salad, a loaf of bread with a pound of butter, a pound of potatoes, two pounds of meat and some greens (probably so they felt as though they were eating healthy…you know…like someone ordering Diet Coke at McDonald’s). Besides the fact that they were consuming their daily-recommended caloric intake five times over, I thought to myself, “Do they know what they are eating?” “Do they appreciate the fact that they are trying dishes from all over the world?” “Do they appreciate the flavors, tastes and labor that went into making the dishes they are consuming?”
In our country, you notice that all-you-can-eat operations thrive in some parts of the country while they can’t keep their doors open for a few days in other parts of the country. This usually parallels to the parts of the country that ask for their steak to be cooked to a specific temperature versus other parts of the country where their meat is either cooked or not cooked. A lot of this really boils down to people being focused on the quantity of food versus the quality of food.
This is how I see it. I would be curious to hear from others as to what their experiences are with this. Are your customers concerned with the quality of food you put out, or are they more concerned with getting the most for their money?



