
With employees moving fast, Corporate Executive
Chef Karl Edlbauer insists his staff always taste
what they’re cooking to avoid mistakes such as
leaving out a key ingredient.

The Peabody Orlando’s pastry kitchen is doubling
in size, preparing to meet increased demand as
part of the hotel’s massive expansion project.

Equipment such as glazing machines helps meet high-volume demand at the Peabody Orlando, where
desserts and breads are made in-house for up to 8,000 daily covers.
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Tourists love the Peabody Orlando for its
twice-daily duck parades. People with
a penchant for desserts also repeatedly
flock to the hotel to satisfy sweet cravings.
The Peabody’s pastry chefs oblige, turning
out cakes, breads, pies, ice cream, chocolate
creations, showy centerpieces, and signature
duck cookies—all part of upholding the brand’s
long-time reputation for top-of-the-line, freshly
made desserts.
Now the hotel is bolstering its capabilities
in this hallmark area of excellence. By this
time next year, the Peabody Orlando pastry
kitchen—along with the rest of the hotel
property—will have nearly doubled in size. The
development is part of a massive $450 million
expansion project that will see the property
grow to 1,641 rooms, up from 891. Meeting and
exhibition space will grow to 250,000 square
feet. At the same time, the hotel will add three
restaurants—one full-service eatery and two
gourmet take-out locations—to its six existing
food outlets.
The Peabody Orlando’s centralized pastry
kitchen is responsible for all pastry and baked
items served at the hotel’s food outlets and
catered functions. The current pastry kitchen,
with a staff of about 10 working on an aroundthe-
clock shift schedule, can supply desserts
for up to 8,000 daily covers.
CONSISTENCY PLUS EFFICIENCY
To ensure consistency and improve training,
all newly hired workers at the Peabody are
assigned a mentor that they shadow for 14
days as they learn the pastry kitchen ropes.
“For me, that’s essential to the success
of our pastry team,” says Corporate Executive
Chef Karl Edlbauer, who has relied on the
mentor program for 15 years. Another tip to
improve consistency is simple yet critical: “I
am adamant that everybody taste what they’re
cooking,” Chef Edlbauer says, noting that the
practice helps avoid gaffes such as a recent
oversight that left a key ingredient out of a
large batch of cookie dough.
While the Peabody makes all its desserts
and breads in-house, it does purchase a
number of pre-made components such as
tart shells, chocolate shells for truffles, and
graham crusts to enhance efficiency and
consistency. “In this economy,” Chef Edlbauer
notes, “you have to consider savings everywhere
possible.”
But even the most efficient of kitchens
needs a plan “for times when we might be
called to serve more than 8,000 people at
back-to-back events,” Chef Edlbauer says. He
has met with several high-quality patisserie
and bakery companies to serve as backups in
the event of crunch times, labor shortages, or
equipment glitches.
KITCHEN TOUR
The 5,065-square-foot footprint of the new
pastry kitchen will more than double the
current space. The kitchen layout was a collaboration
between Chef Edlbauer and the
Peabody’s former Executive Pastry Chef Alan
Vergnault.
Perhaps the most critical upgrade lies in
expanded walk-in cooler and freezer space,
which will more than triple in size. In all, the
blueprint calls for three walk-in freezers, two
walk-in coolers, one blast freezer, and two dry
storage areas. Refrigeration upgrades include
double doors for easier access and a temperature
monitoring system to automatically track
and record temperatures.
Starting from the prep side and moving
clockwise up to baking and cooking, the new
kitchen will include:
Mixing Station: Batters for such popular confections
as cheesecake, sweet potato pie, red
velvet cake, and German chocolate cake, as
well as bread and cookie doughs, are all prepared
at the mixing station by one pastry chef.
The station’s mixer line-up features two 80-,
a 60-, and a 20-quart mixer, plus a 250-quart
bread mixer.
Ice Cream Station: An ice cream machine and
a pasteurizer churn out rich, creamy frozen
delicacies from the corner of the kitchen. The
ice cream base, supplied by area dairies, is flavored,
churned, and frozen into such memorable
and unique offerings as pineapple coconut
cake, banana rum, and mango strawberry,
along with more standard flavors.
Baking Stations: The Peabody’s signature—
and labor-intensive—duck cookies are created
here. To make them, workers pipe a line of almond
paste around the cookies’ edges, bake
them, and then fill the centers with raspberry
jam. The final step is to dip the lower half of
each duck into a “pond” of chocolate. A deck
oven and convection oven anchor the baking
station lineup. The deck oven handles most
of the kitchen’s breads and crème brûlées,
while the convection oven is used for smaller
quantities of baked goods. Two electronically
controlled, steam-injected rack ovens
are used for the duck cookies, as well as for
cakes, pastries, and rolls.
Chocolate and Decorating Station: This key
area, which produces the molten chocolate
for the duck cookies, showpiece displays, the
Peabody’s signature truffles, and much more,
merits its own room. Individual temperature
controls keep the air as cool as necessary.
Just outside its doors, desserts are readied
and plated for serving on six generously
sized stainless steel prep tables.
Proofing and Sheeting Stations: A full-sized
proofing cabinet sits away from the cooking
action in the corner, while the sheeter, used
for croissants and Danish pastries, is located
against a wall near the mixing machines.
Sauce Station: A duo of steam kettles—of
12- and 40-gallon capacity—are used to cook
milk-based desserts, compotes, fruit fillings,
and puddings. Next to the steam kettles are
two four-burner range units, used primarily
for caramels, sauces, and purées.
Janice Cha has covered the foodservice industry for
more than a decade, focusing on kitchen equipment
for the past seven years.
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