Splurging Early Noble House Hotels increase revenue with indulgent yet affordable breakfasts. By Laura Powell
At Six Seven restaurant at Noble House’s Edgewater Hotel in Seattle, Executive Chef Jordan Mackey
keeps costs in check by “creatively cross-utilizing” premium ingredients offered on the restaurant’s
luxury breakfast menu. Breakfast ingredients such as fresh lobster, Dungeness crab, and prosciutto are
components of more traditional items served at lunch and dinner.
Eggs Benedict with Wilted Arugula and Prosciutto
Dungeness Crab Florentine Benedict
Promoting a luxury breakfast in challenging
economic times can be a bit of a scramble.
But as one hotel group has proven,
adding premium products to the morning menu
can be a people pleaser and a profit point.
Noble House is a privately owned company
based in Kirkland, Washington, and many of
the luxury resort and boutique hotel properties
it owns or manages are in Florida and California.
Although each property is distinct, they
all promote an atmosphere of luxury, quality,
and refinement for their upscale clientele.
While the hotels, like so many in the
luxury category, have suffered a downturn
in occupancy during the past 18 months, the
food and beverage outlets have picked up
the slack. One reason for this is the restaurants
are focusing on the local dining market.
Thomas Haas, VP of F&B, explains what
many hotels have also realized, “By attracting
local residents, we reduce our dependence
on hotel guests. As a result, almost all of our
restaurants have increased their number of
covers during the past year.” Haas points out,
however, that spending habits have changed,
with diners spending less per lunch or dinner
check, as they choose small plates instead of
entrées or cut back on alcohol.
MORNING INDULGENCE
Breakfast is the one meal where Noble House
diners aren’t skimping. In fact, they are splurging.
“Because breakfast is the most affordable
meal of the day,” Haas says, “guests can go
upscale and still spend less than $40 for two.”
To take advantage of such spending patterns,
the company has introduced luxury
breakfast items. They include spirited breakfast
beverages such as Bellinis and Bloody
Marys as well as ritzy twists on classic breakfast
dishes. Core luxury dishes such as Kobe
Flat-Iron Steak & Eggs; Lump Crab & Avocado
Benedict; and Frittata with Lobster, Asparagus,
and Brie command a 25 to 30 percent premium
over standard breakfast fare. The drinks,
prepared by trained waitstaff, add another $7
or $8 each. About 70 percent of the breakfast
alcohol consumption takes place on weekends.
PRICELESS IN SEATTLE
Noble House’s flagship hotel, the Edgewater
in Seattle, unlike most of the company’s other
hotels, has a client mix that is more business
and “social” (fewer vacationers and more event
attendees such as wedding guests or football
fans). The average luxury breakfast diner at the
property’s Six Seven restaurant is of a leisurely
profile and has a tendency to sleep in. Executive
Chef Jordan Mackey points out that most luxury
breakfasts are served after 10 a.m.
As a result of careful planning, Mackey sees
little downside to offering luxury breakfast
items. Even if they aren’t ordered, their descriptive
menu appeal isn’t lost on guests. More
importantly, the ingredients never go to waste,
regardless of orders, because the strategy is to
develop breakfast recipes that, as Mackey puts
it, “creatively cross-utilize pricey ingredients
from other meal menus.” For example, the fresh
lobster and Dungeness crab served in morning
Benedicts appear on the dinner menu in more
standard forms. Similarly, the wilted arugula and
prosciutto chips topping luxury breakfast dishes
are ingredients in lunch salads.
Approximately 19 to 22 percent of all breakfasts
served at Noble House hotels incorporate
luxury items. (The figure is a bit lower at the
Edgewater, given its lower percentage of leisure
guests). As a result, Haas notes, “Since the
introduction of the luxury menu, the per check
average across the board has increased by
about $3 per head.”
Laura Powell has covered the travel industry
for nearly 20 years. She appears on television
stations across the country as a travel expert
and blogs at www.dailysuitcase.com.