July/August 2011

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Individual Articles:
Click on any title to the right to view the article.
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Hotel F&B Life
People & Productivity
- Wine Wisdom
Basic wine Q&A boosts guest confidence, satisfaction, and sales.
- Off And Away
The Staffing Doctor: Mitigating time-off gaps with smart management.
Banquets & Catering
- Spreading Out
Andaz Wall Street gives “a big bash” new meaning with non-traditional
meeting and event spaces.
- Balancing Act
Gulf Coast casino offers lessons for catered events with higher quality, lower
cost buffets.
- Scared Successful
The fear of boredom drives Colette’s Catering to frighteningly fresh ideas for
annual Halloween gala.
- Refreshment Breaks
Hotel Wine, Beer & Spirits
- Alive On Arrival
Lobby bar revolution at Marriott Lincolnshire Resort improves property
dynamic, drives revenue, and clips costs.
Cuisine & Menus
Outside The Banquet Room
The Hotel Kitchen
Tools for the Trade
Giving Back
- Anniversary Gift
Los Angeles hotels feed local homeless with a recipe of BBQ and staff
comaraderie.
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