
Sonesta Executive VP of F&B Kathy Rowe credits Jodi
Cross, corporate director of marketing, with coining “Food
is Art” at its inception to describe the movement, which
thrives on taking familiar concepts and reimagining them.
Examples, clockwise from top left: a different take on
shrimp cocktail and seafood tapas, a striking smaller-scale
breakfast package, a fruitful pancake presentation, a salad
nosh, and a lobster app.
REINVENTING THE OLD: Executive VP
of F&B Kathy Rowe and property stars
such as Ryan Cyr, executive chef at the
Royal Sonesta Hotel Boston, push familiar
concepts to innovative heights. Instead
of having chopped tomatoes, onions,
peppers, etc., this omelet station features
local cheeses and fresh herbs.
Rather than simply presenting tenderloin
with rolls and condiments, Sonesta features melonball
sized garlic mashed potato servings with chives
on small bread-and-butter plates, with two slices
of tenderloin standing up next to two pieces of
asparagus, drizzled with a portobello mushroom
demi-glace.
A captivating chocolate
display, part of a brand-wide signature coffee break,
can be used as a sweets table for social events.
At the Sonesta Bayfront Hotel Coconut Grove, Miami, one of Executive Chef Chris Cramer’s current favorites is a foie gras and wild mushroom station: Seared foie gras
with Burgundy glacé, sautéed wild mushrooms and fresh-baked, housemade crostinis. "The visual aspect of seeing all the varieties of wild mushrooms is always a conversation piece," he says. "It raises a lot of questions from the guest, because they aren’t what you’d see in your everyday grocery store—and a lot of times not even in your higher-end gourmet markets.” |
Imagine a staid, still-life photograph
of a traditional chicken pot pie. Now
imagine Picasso’s version.
Reconfiguring the familiar as stunning,
delectably fresh culinary art is
the idea behind Sonesta Collection’s
Food is Art concept, which runs to all
Sonesta hotels, resorts, and cruise ships
worldwide—approximately 35 properties
(only four in the United States), and
seven “floating boutique hotel” cruise
ships that sail on the Nile in Egypt.
More than six years running, Food
is Art is a reflection of Executive VP
of F&B Kathy Rowe’s overall F&B perspective
of “simple, clean, unified, and
understandable.” She is a proponent
of small plates, action stations, farm-to-table ingredients, and intense attention
to plating aesthetics, no matter
how small the food or how large the
event. It’s a continual re-invention.
INSPIRATION
Maintaining and nurturing F&B passion
for a program several years down
the road is a result of Sonesta constantly
finding interesting new ideas to
execute—and to impress meeting planners
with.
“Sometimes a great idea just falls in
your lap,” says Rowe. “We were doing an
event at the [Royal Sonesta Hotel Boston]
and came up with various stations.
Every station was designed to have interaction
with the culinary team. A tenderloin
station used to come with rolls and
condiments. You’d have mayonnaise
and mustard and make a little sandwich. Instead,
we slice the tenderloin thin and have garlic
mashed potatoes with a lot of chives, and we
do little melon-ball size scoops in the middle of
a small, square bread-and-butter plate, with two
little pieces of tenderloin standing up and two
little pieces of asparagus standing next to it, then
drizzled with a portobello mushroom demiglace.
It was like a petite, two-bite entrée.”
And there’s the time Sonesta did mini
sundaes in Miami. “We wanted to give it a little
Latin flavor,” Rowe says. “In a petite martini
glass, we had a tiny piece of gooey brownie with
a melon-ball scoop of tres leches ice cream, and
then hot fudge, homemade whipped cream,
chopped pecan on top of that, garnished with a
fresh cherry that had been dipped in white and
dark chocolate.”
Sonesta has its own meeting planner advisory
board, started many years ago; company execs
and some property personnel meet with the
top planners in the country. “It’s an opportunity
to find out what we’re doing well and not doing
well and what their needs are—and to show
them the new things we’re doing,” Rowe explains,
pointing to one particular meeting held
in Miami. Among the concepts Rowe showed
them was Sonesta’s Cobb salad station, which
included three different types of lettuces and an
assortment of grilled vegetables such as beets,
artichokes, and portobello mushrooms, along
with various visually captivating cheeses.
“In the center of the table, instead of a
centerpiece, we did this gorgeous bread display,”
Rowe recalls. “We went to a Cuban bakery and
selected all of these unbelievable breads. One
had cheese ooze out of it when you cut into it. It
was still warm. All the breads were sitting on a
square cutting board, and we had a bread knife.
Around this display, we had tapenade, fresh basil
in olive oil, pesto, and hummus. The servers
explained the breads and helped guests with all
these wonderful condiments. It’s so simple, and
yet they were so wowed.”
REINVENTION
The key to Food is Art’s ongoing vitality is
paying attention. “I see what the trends are in
the industry—for example, garden-to-table,
reinventing the old, and the small plates and
tasting trends—and work within the Food is
Art concept to develop things based on these
trends,” Rowe says.
An illustration is an omelet station that,
instead of having chopped tomatoes, onions,
peppers, etc., has only local cheeses and fresh,
local herbs.
“You put a bite in your mouth with all of the
fresh herbs, and it’s like eating out of the garden,”
Rowe says. “It’s taking something so simple and
just tweaking it and doing it so much better.”
To keep churning fresh notions, Rowe often
looks for inspiration in magazines. “I was looking
at a clothing magazine recently and noticed the
trend of going back to things that feel good, that
are comfortable. I look at the colors. There are
‘50s and ‘60s styles that are back, and that direction
is toward comfort.”
LABOR OF LOVE
Obviously, Food is Art requires some extra labor.
Ryan Cyr, executive chef at the Royal Sonesta
Hotel Boston (Cambridge), says, “It can be pretty
intense. Usually when we have a big VIP event,
it’s all hands on deck. As much as we love to do
this, it takes time to handmake everything. For
mini-burgers, we’re making the bread and cutting
the lettuce, tomato, onion, pickle, and everything;
that’s just for a little burger, so imagine what we’re
doing for the entrée.”
“Once the team that executes it is used to it,
it becomes second nature,” says Chris Cramer,
executive chef at the Sonesta Bayfront Hotel
Coconut Grove, Miami. “In the back of the house,
many [items] require quite a bit more extensive
setup. Developing it is the fun part—bringing all
the potential equipment and food into the room
and experimenting.”
This development includes learning their way
around action stations in order to avoid being stuck
in the middle of a challenging dish and to ensure
the food is executed and presented in a guest-friendly,
entertaining fashion.
CRAFTING COMFORT
Of course, the greatest challenge has been to
adapt the labor-centric, upmarket Food is Art
concept to the realities of the economy, to make
sure what’s delivered is worth the effort and cost.
Again, answering demand requires keeping an
ear to the consumer.
“We find people want value, and they want
comfort foods,” Rowe says. “We’ve developed a
station where we do tomato basil soup and a four-cheese
grilled cheese sandwich. People dip the
sandwich into the soup, which is made with lots
of fresh local basil, and you get that from-the-garden
flavor. It’s all the flavors you remember
from childhood, but reinvented.”
Another reimagined comfort food that
impresses at first bite, Rowe says, is a four-cheese
macaroni and cheese with medallions of lobster.
“We’ve actually now made it an entrée in one of
our restaurants. It’s one of the lower-priced items,
and guests feel they are getting value because
they’re getting half a lobster in that entrée.”
GUIDANCE AND COMMUNICATION
Each chef within the Food is Art concept is an
artist unto himself or herself. However, Rowe
does provide guidance from the top.
“For 2011, there are stations that [chefs] need
to come up with, within their banquet menus,”
Rowe says. “I give them examples and am the driving
force, but I want our chefs, F&B directors, and
teams to be flexible in creating from their local
environments. In Boston, we’ll be doing things
with lobster, for example. In Orlando, we’ll use
oranges, and in Miami we’ll do key limes. We give
them guidelines but let them run with the ball.”
The local sourcing trend is alive and well in
Boston, for instance. “New England has a lot of
homestyle or old-school cooking, so [we focus
on] taking basics like pot roast or chicken pot pies
and making them extravagant,” says Cyr.
“What I try to get from all my chefs here is to
just brainstorm ideas,” he says. “We come up with
the craziest ideas, or it could be something simple
we’re just going to put a little flair on. We’ll get
ideas on paper and then start thinking about the
process and how it’s going to evolve.”
Balancing the need to give teams this freedom
with the need for consistency and control is a
challenge, but technology is both glue, keeping
everyone together, and grease, keeping the
machine moving smoothly.
“We’ll do something absolutely fabulous in Coconut
Grove, and the next day, I’m emailing photos
throughout the company,” Rowe says. “It helps
me to be able to communicate not just verbally but
with photographs, which mean so much more.”
BEYOND BANQUETS
Food is Art isn’t just for special occasions, and
Rowe is spreading the wealth across F&B service.
“In Cambridge, we have the Art Bar, so we decided
every plate needs to be art,” she notes. “We
brought in some fun kinds of china. For example,
a dessert in the Art Bar is three shot glasses.” One
is strawberry cheesecake, one is a sundae, and the
next is strawberry shortcake—all presented on a
platter. The trio is $9; individuals are available for
$3. “It’s a cute way to sell a dessert that you might
not have sold at lunch.”
In the restaurant setting, Cramer says the
priority is still on making everything “as visually
appealing as possible.” This “visual consumption”
results in the guest thinking “I can’t wait to
match the flavors with what I’m seeing.”
“A restaurant is very different from a banquet,”
says Cyr. “Just because you can do it for
one person doesn’t mean you can do it for 500
people, so you have to keep that in mind. Then
we evolve those brainstorm ideas into practical
items we can use. I don’t tell them, ‘We’re going to
come up with an idea for a restaurant.’ I tell them
‘We’re going to come up with an item, and then
we’ll see where it fits.’”
And the art has found its way upstairs. “We’ve
tried to take in-room dining to the next level and
make guests feel like they’re dining in a restaurant,”
Rowe says. “We’re using beautiful linens, battery-operated
candles on the tables, flowers, napkins in
silver rings. We bring out a large pepper mill. If it’s a
pasta dish, we grate the cheese right there.
“For breakfast, we’re doing the great breads, offering
the guest a choice, and we actually bring a toaster
up to the room and toast the bread right there, so it’s
hot. The hardest thing is to serve hot toast.”
ART GALLERY
Sometimes a piece of art looks a little more ideal
hanging in the right spot, in the right frame.
Beyond glass plates, which Rowe loves, nontraditional
presentations help accent the artistic dishes.
Rowe cites an armoire at the Royal Sonesta
in New Orleans. “We opened that and used the
shelving and drawers for all these different tapas.
In Cambridge, where it’s a more contemporary
environment, we did a lot of glass shelving. It’s
the same tools and concept, but done in the environment
of the location.”
Ultimately, it’s the food itself making the
artistic statement. “The focus is the food, and we
don’t do a lot of props,” Rowe says. “We use the
food as the props.”
Thurston E. (Tad) Wilkes III is managing editor of
HOTEL F&B. Formerly editor of NIGHTCLUB AND BAR
Magazine, he has covered on-premise bars and
outlets for the past decade.
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